ABOUT JUMBO TOURS GROUP

A leading group, committed to continuous development

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Alpitour Group

Jumbo Tours is part of the Alpitour Group, one of the largest tourism corporations in Europe.

Jumbo Tours is part of the Alpitour World, one of the largest tourism corporations in Europe, and a forerunner within the Italian tourism sector. The Group, which represents the country’s top tour operators, provides the largest distribution channel, encompassing more than 2500 travel agencies, the hotel company VOI Hotels and the airline Neos.

Alpitour has an annual turnover of over 2,000 million euros.

Offline & Online Products & Services

Our brands

Jumbo Tours, one of the world’s leading international operators, offers a wide range of services and products at destinations for tour operators and travel agencies worldwide.

With over 40 years’ experience in the tourism industry and a profound knowledge of all the destinations in which it operates, its teams are thoroughly prepared and ready to guarantee the perfect customer experience.

A team of more than 500 professionals oversees and ensures the high-quality standards our clients expect from us. Our commitment to your success, as well as our advanced technology and the trust our clients place in us, allow us to serve more than 2,400,000 clients a year and represent some of the most important companies and tour operators within the international sector.

Online reservation system

Nº1 Online wholesaler for travel agencies
Our exclusive platform for travel agencies, provides a wide range of quality services worldwide, accommodation, transfer services and group travel management with exceptional savings, combined with its user-friendliness, specially designed tools and availability in line with market conditions, helps optimize profitability and maximize sales.

Go to jumbobeds.com

Online reservation system

Online distribution platform
Our distribution platform for Wholesalers and Tour Operators provides the most complete offer on the market through a single connection. An exclusive international portfolio, excellent availability and all this at the best market rates, as well as our complementary transfer service and activities at destinations.

Go to jumbonline.com

Transfers

Transfers available at all destinations
Through our transfer platform you will be able to get real-time information on all the different types of transfers offered at our destinations, from group transfers to limousine services.
Jumbotransfers offers a wide range of tailored transport services using the leading suppliers from each destination and at unbeatable prices, which makes it a reliable service, tailored to the needs of each customer and helps you to maximize profits from your sales.

Go to jumbotransfers.com

Groups

A department for Groups at your disposal
The Jumbo Tours Group has a department in place for its collaborators specifically dedicated to the management of groups and special quotations. No matter the service or destination requested, a highly qualified and specialised team is assigned to drawing up a tailor-made proposal under the best conditions in order to improve profitability and facilitate its management.

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Technology

Jumbo Tours Group has its own technology, an advanced API that allows you to access more than 120,000 hotels, multi-tariff, identify the client’s nationality and sales channel used, connect to the most significant Channel Managers as well as providing a direct connection to the main distribution platforms, with more than 400 million queries per day and unbeatable response times.

While a new and more efficient technology was being pursued to meet customer needs, Jumbo Tours Group went ahead and created its own tools.
That is why it can now boast constantly evolving features in response to current market needs and trends, working on multi-product sales, including hotel, transfer and day trips. We have over 15,000 contracts to send to our clients, as well as pricing indexes which allow millions of price combinations.
As for the volume of transactions, more than 10 million are carried out with Channel Managers and more than 300 million queries to suppliers through management systems that guarantee our level of service. Among them, JumboForce, an integrated CRM/SRM system for business processes that guarantees communication and customer service to both customers and suppliers; and Incoming Jumbotours, the management system for operations and administration currently undergoing a complete redesign and upgrading process for back-office operations, including automated billing and payment systems.

Our management

Our management team is characterised by its strong leadership skills, in-depth knowledge and understanding of the sector, as well as its passion for the pursuit of excellence.

Focused always on the future, each member of our management team brings a set of values, ideas and valuable leadership experience to our collaborators and clients. Learning and growing together is the key to our business and what ensures our mutual success.

Juan Guerra

President, Jumbo Tours Group

The president retains the highest authority within the Jumbo Tours Group. The main role of this position is to direct and coordinate the work carried out by the directors of each different company department and to ensure the correct functioning of the business. He is also in charge of guiding and leading the main focuses and strategic actions taken by Jumbo Tours. Additionally, he represents the company in all dealings and contracts with third parties and convenes and chairs the Board of Directors meetings.

Juan was appointed president of the company in 2017, when his brother Basilio Guerra handed over the position. Previously, he was the CEO of Jumbo Tours Group and had already served a long career in the tourism industry, having held management positions in several companies in the sector. He was born in Alaior (Menorca) and after a lifetime dedicated to tourism, he is fluent in 5 languages (Spanish, Catalan, English, French and Italian).

Ginés Martínez Cerdan

CEO, Jumbo Tours Group

The CEO oversees the administration and management of 10 companies, 28 offices throughout Europe, America and Africa, 3 online platforms and over 550 employees. He leads the company's management team (Finance, Commercial, Product and Organisation) and outlines the profit and loss strategy (P&L) as well as the M&A activity. Among his duties are also the design of commercial and operational strategy and expansion, as well as the implementation of the corporate modernization and optimization plan.

Ginés came to Jumbo Tours 12 years ago, having worked both in America and at the headquarters in Palma de Mallorca in different operational, commercial and economic areas of the business. His solid experience of almost 20 years in the tourism industry, has earned him wide recognition within the sector thanks to his wide-ranging qualities and skills developed throughout his long and successful career. He is a member of the Alpitour Group Committee, as well as the Top Seed Lab & SEGITTUR Advisory Board and the JSF Travel & Tourism Scholl Board.

Sebastián Busquets

Chief Financial Officer

The Chief Financial Officer takes care of the preparation, planning and execution of Jumbo Tours Group's financial resources. He is in charge of preparing the company's financial statements, organizing the resources and implementing the necessary checks and controls to analyze its evolution and development. Additionally, his functions include analyzing and executing the opportunities offered by each market segment in order to guarantee the sustainability and optimal financial positioning of the company.

Sebastián, a graduate in Business Sciences, always plans the development of his tasks under the premises of profitability, optimization of resources and pursuit of team efficiency. Since joining Jumbo Tours in 2005, he has participated in the main development projects, both at new business development level and also in various organizational restructurings carried out by the company.

Stéphane Sepúlveda Ibañez

CPO (Chief Product Officer)

The Product Manager defines Jumbo Tours' global product strategy and its implementation as well as managing a team of more than 100 people handling all our hotels' direct purchases and contracting and connecting with other TPS. His role also includes the creation and implementation of revenue and pricing strategies. Furthermore, he is Global Key Account Manager for international hotel chains, negotiating global agreements and supporting other contracting teams.

Stephane was born in France and has a degree in Information Systems Management, with extensive experience in the tourism sector. His motto is ``whatever you do, do it with passion`` and his deep passion is to optimize his time, leading him to develop his work in a meticulous, orderly manner and with great diligence and enthusiasm. This makes him a fundamental part of Jumbo Tours’ management team.

Amadeo Franquet

Chief Commercial & Marketing Officer

The Commercial and Marketing Director is in charge of the Jumbo Tours Group commercial department, especially the sales and operations departments. The main role of his position is to develop the group's business strategy worldwide, leading a locally based international sales team and professionalising customer service to improve the company's competitiveness and productivity. He is also a member of Jumbo Tours Board of Directors.

Married with a daughter, Amadeo has extensive professional experience in the tourism industry, in the management and marketing of large companies, team organization and management and the development of results-based and goal-oriented planning strategies. His international experience gained through travelling all over the world, has given him an outgoing personality as well as a great ability to adapt to new environments and adverse situations. These aspects are reflected in his day-to-day work at Jumbo Tours through his solid negotiation and communication skills.

Mar De la Fuente

Chief Organisation and Digital Officer

The Director of Organization and Technology heads many departments; IT, Business Support, Project Management (PMO) and Distribution Performance and Integrations Optimization (ETC).

The purpose of the role is to support and oversee all business processes to ensure that the Commercial, Product and Operations divisions have the right tools and procedures in place to carry out their work in the most efficient way. The position also involves the handling of any changes required for the company to continue to grow in a sustainable and profitable manner within an increasingly more competitive and technology-dependent environment.

Mar was born in Valencia and studied European Business Administration at ICADE at the Fachhochschule für Betriebswirtschaft Reutlingen (Germany). For the last 20 years she has held various management positions with tourism groups such as TUI, Orizonia and Piñero. She has two daughters, likes sports and exercising daily and loves the outdoors.

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