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They say that a long journey begins with the first step. But conceiving the road is no easy matter. Choosing a destination is only the first decision to be taken. After that, comes the purchase of airplane tickets, the reservation of accommodation, finding out how to get from the airport to the hotel, deciding on an itinerary which may include…

Every year, more than 1,300 million travellers all over the world pack their suitcases to enjoy well-earned holidays. Many of them are looking forward to disconnecting from their daily routines to explore new destinations and to live unique experiences in a journey which has been dreamt about for a greater part of the year. And the key to fulfilling these…

They are the future generation of consumers, and their likes, habits and needs have their own characteristics.  We are talking of the millennials, the young generation who are already taking up the reins of the market.  Do you want to know how millennials travel?  What they are looking for in their destinations or how far in advance they organise their…

Those who have worked in the professional tourism sector for more than a decade have witnessed how new technologies have completely changed the situation.  Now, most of the tourist population is formed by more informed travellers, who want personalised experiences, who use information and communication technologies to find what they want and expect immediate attention from suppliers.    At the same…

For some years, hotels which had a fixed objective of environmental sustainability were almost the exception.   Nevertheless, the promise to take care of the environment is becoming more of a priority objective for hotel chains.  Among other reasons is because not only does the customer demand quality and good service, but also that their stay is “clean”, in the feeling…

We're already halfway through the year, however those of you who love unique experiences, know that the best has yet to come. From the moment summer started until 2019 comes to an end, the calendar is packed full of luxury events. Being able to enjoy these experiences is a rare opportunity - and in some cases, a unique one –…